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General FAQ
How should I care for my jewellery?
Store your pieces in a dry, cool place. Avoid direct sunlight and water exposure to preserve the natural brilliance of the peridot and the integrity of the metal.
What is the drop process like?
Each drop is a numbered limited release of exactly fifty pieces. We release these drops exclusively to our waitlist members to ensure a unique and personal experience.
How do I pronounce HIDAI?
It is pronounced 'hee-dye'. The name comes from the founder's grandfather, Hidayet, meaning guidance and finding the right path.
Where is shipping handled?
We handle all shipping logistics within the UAE. Once your waitlist is confirmed, you will receive a shipping update via email detailing your delivery timeline.
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